Thunderstorms Pound Texas with Winds/Rain

02/20/2017

A long line of severe storms swept through the state last night causing wind damage and flooding in several areas. San Antonio and portions of southwest Texas appeared to bear the brunt of the storm.

At least one tornado struck northeast San Antonio destroying several homes and damaging dozens of others. High water closed several roadways in the area and power was disrupted. Thus far, only minor injuries were reported

Golf ball size hail was reported west of San Antonio in the area of Bracketville. Homeowners who have received damage from the storm are urged to contact their insurance companies to report claims. Several hundred claims have already been reported across the state from wind and hail damage.

For advice on reporting a claim:

First Steps after the Storm

After a catastrophic storm, homeowners must be careful to avoid becoming injured from all of the debris and hazardous conditions that may exist.  Below is a list of recommended steps to take to start your recovery from the storm.

  • Be sure your property is safe before returning.  Shut off your gas and electricity for safety.  If needed, contact city work crews for assistance.
  • Make temporary repairs, if you can prevent additional damage to your home.
  • Assess and note the damage to your home.  Take photos or video of your home to record the damage and show your insurance adjuster.
  • Avoid outside solicitors who are only there to prey off your misfortune. 
  • Contact your insurance company/agent.  The sooner you can contact your insurer, the sooner an insurance adjuster can arrive to begin assessing damage and start the recovery process.
  • Make note of all communication, dates, phone calls, visits, receipts, repairs and paper work with your insurer and building contractor.
  • If you disagree with the amount of damage found by your insurance adjuster, you have options.  Ask to speak with the adjuster’s supervisor for a second opinion.  Work with a reputable building contractor who can compare the cost of labor, materials and overall repair.
  • Get more than one estimate when hiring a building contractor.  Get everything in writing including costs, work to be done, time schedules, guarantees, payment schedules and other expectations.  Never pay a contractor in full or sign a certificate of completion until the work is finished.  Never let a contractor discourage you from contacting your insurance company.
  • If your home is destroyed, ask your insurer about reimbursement for additional living expenses.  Make sure your address is visible from the street and notify your agents, neighbors and relatives on where you can be reached.