Albert has served as executive director since March 31, 2014. Prior to joining ICT, he was a partner at the law firm of Thompson Coe Cousins and Irons, LLP, practicing in the firm’s Insurance law and Governmental and Legislative Advocacy Group. While there he served as general counsel for ICT, and represented other insurance related clients at the Texas Department of Insurance and the Texas legislature.
In 2005, he was appointed by then Texas Governor Rick Perry as the first Commissioner of Workers’ Compensation for the State of Texas, and reappointed in 2007. He served as Commissioner from 2005 through 2008. Prior to being appointed Commissioner, Mr. Betts served as Chief of Staff for the Texas Department of Insurance.
Overall, Albert has nearly 25 years experience as a lawyer, public policy administrator, and in executive management. He is also co-editor of the Texas Workers’ Compensation Handbook and is a frequent speaker to insurance, risk management, and employer groups on property and casualty insurance and workers’ compensation issues.
He received his undergraduate degree from the University of Texas at Austin and his law degree from the University of Texas School of Law, and has been a licensed attorney since 1991.
Paula Harmon, CPA is the Chief Financial Officer/Chief Operating Officer for ICT. She joined the organization in 2016 and brings over 20 years of varied experience to her role. When not at work, Paula enjoys spending time with her family, listening to music, catching a good movie, reading or cheering on the Longhorns football team.
Angie M. Dietz joined ICT in November 2016 and serves as the Human Resources Manager. She is certified by HRCI and SHRM and holds both her PHR and SHRM-CP accreditations. Angie brings over 20 years of HR experience to the organization primarily in self-funded benefit plans; Human Resources Information Systems (HRIS) research, selection and implementation; and 401K administration. Angie relies on the expertise offered by the various vendors who provide benefit services to ICT. Angie holds a BBA in Management and a Master’s of Science in Human Resources Management from Texas State University. Angie hopes not only to enrich the lives of those she serves, but to help ensure they enjoy their retirement years. Angie has been married for 35 years to Cecil Dietz and has three children, Joshua, Justin and Alexandra.
Mark’s primary responsibilities include preparing news releases on events that have a direct impact on the insurance industry in Texas. He is also responsible for signing up new Members and Associate Members. His other projects include an Annual Hurricane Tour, the We’re Out to Alarm Texas smoke alarm campaign, the Lock, Take and Hide crime prevention program and the Texas Committee on Insurance Fraud. Prior to ICT, Hanna was a TV anchorman at KTBC-TV, Director of Public Affairs at the UT System and in public affairs at the Texas Department of Insurance.
Steve Nichols is ICT’s Manager of Workers’ Compensation Services. As the program manager, he monitors regulatory, judicial and legislative developments that impacts ICT membership and represents ICT’s members before the Texas Department of Insurance (TDI) and TDI’s Division of Workers’ Compensation. He also develops training and is the editor for all workers compensation publications. Prior to joining ICT, Steve worked for the Texas Workers’ Compensation Commission as the manager of medical dispute resolution, APA hearings administrator, and mediator. He also served 25 years in the military on active duty and as a reservist as a paralegal and military law office manager. He retired from the Navy Reserves in 2005. Steve is a graduate of the University of Maryland and Troy State University. He earned a Bachelor of Science degree in Politics and Government from the University of Maryland.
Matt Stillwell brings experience in both the insurance industry as an agency owner for almost 10 years as well as 10 years of experience in marketing and communications to his role as Manager of Governmental and Regulatory Communications. In this position, Matt tracks all the legislative activity related to the property and casualty industry in Texas, as well as monitors all of the regulatory issues from TDI, NAIC, TWIA and more. Texas insurers feel the impacts of the decisions made by these influential bodies, and Matt provides current and reliable information that helps our member companies succeed in an ever-changing market.
A graduate of Texas Tech University, Matt is also an alumni of the Leadership Austin Essential program, and held leadership positions or served on numerous boards, councils, and commissions across governmental, volunteer, and business organizations. He’s the father to three active sons, and in his free time you can often find him enjoying the live music Austin is internationally known for.
Jill Duggan Hale
Jill joined ICT in April 2018 and serves as their Member Engagement Specialist. Originally from Michigan, when asked, she will tell you that she got to Texas as soon as she could! Jill attended St. Edward’s University in Austin, Texas where she received her undergraduate degree in Business Communication and her Master’s degree in Arts and Human Services. She brings over 20 years of sales and marketing experience along with a passion for fundraising and outreach for ICT and the Education Foundation. Jill is a member of TSAE, AAIP and is certified in Mediation and Conflict Resolution. When not at work, you can find her cheering at her daughter’s school sporting events, trying out a new recipe at home or watching college football.
Davida Redwine is ICT’s Website and Database Administrator. She is responsible for managing web environment design, deployment, development and maintenance activities. As Database Administrator, she maintains ICT's member database. Prior to her current role, she was the Systems Administrator for ICT for 9 years. Davida holds a Bachelor's degree in Business Information Systems and has over 20 years of various IT experience.