Rich has over 20 years of experience in communications and marketing, with an emphasis on public affairs and media relations. Prior to joining ICT, he spent over 7 years in Corporate Communications with USAA, where he most recently served as the Senior Public Affairs Manager. In this role, he managed issues & crisis and the strategic communications for their Government & Industry Relations and Enterprise Litigation departments. While with USAA he also spent time supporting USAA's P&C line of business and was part of the Catastrophe Communications Team, where he managed media and public relations during various catastrophes.
He is a native of the Seattle area and relocated to San Antonio in 2008. He earned his BA from Washington State University and in his spare time, he enjoys golfing, traveling, cooking, and spending time with his wife Tory and their two kids, Ryer and Tessa.